Effective Date: 2025/09/16
Fifth Essence Massage (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://fifthessencemassage.com, book an appointment, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and any details you provide when booking an appointment or contacting us.
- Service Information: Massage session preferences, appointment history, and related notes (if shared voluntarily).
- Website Usage Data: IP address, browser type, device information, and browsing behavior collected through cookies or analytics tools.
2. How We Use Your Information
Your information may be used to:
- Schedule and confirm appointments.
- Communicate with you regarding your booking, services, or inquiries.
- Provide personalized massage services and improve client experience.
- Send promotional updates, offers, or wellness tips (only if you opt in).
- Maintain website functionality, analytics, and security.
3. How We Share Information
We do not sell or rent your personal information. We may share data only in these cases:
- With trusted service providers (e.g., booking or payment platforms) who help us deliver our services.
- If required by law, regulation, or legal request.
- To protect our rights, safety, or property.
4. Cookies and Analytics
Our website may use cookies and analytics (such as Google Analytics) to understand visitor traffic and improve site performance. You can adjust your browser settings to refuse cookies, though some features may not work properly.
5. Data Retention
We keep your personal information only as long as necessary for service delivery, legal compliance, or business operations. You may request deletion of your personal data at any time.
6. Your Rights
Depending on your location, you may have the right to:
- Access the information we hold about you.
- Request corrections or deletion of your data.
- Withdraw consent to marketing communications.
- File a complaint with your local data protection authority.
7. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no online system is 100% secure.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” revised accordingly.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
Fifth Essence Massage
Location: St. Martin